FAQ

  • Which Therapist is best for Me?

    We know the process of finding a counselor or therapist can be frustrating and time-consuming, but having a great rapport with your counselor is of utmost importance. Please check the “Our Team” page to read more about each therapist to help you decide the best fit for you. We provide an online or a 15 minute consultation by phone if you would like to ask more questions about who would be a good fit for your needs.

  • Do you offer Telehealth?

    All of our therapists are equipped to be able to conduct HIPAA-compliant screen-based telehealth. It’s as easy as clicking on a link in your email.

  • How Long are Counseling sessions?

    A standard individual session is between 45-55 minutes, although couples and family sessions usually last 60- 90 minutes.

  • Do you offer faith-based or Christian counseling?

    We work with clients of diverse backgrounds and faith beliefs. If appropriate, many of our providers enjoy working with clients who wish to incorporate their Christian faith into counseling, however it is up to each individual client’s preference, and our therapists do not impose beliefs on any client.

  • How Do I get started, and what can I expect in a first session?

    Once you schedule an initial appointment, you will be sent paperwork to fill out electronically through email before the appointment. During your first session, you will review this paperwork together and your therapist will answer any questions. You can expect to experience a nonjudgmental, caring, and safe setting in which to set your goals for counseling. At the end of the session, you will likely discuss treatment frequency and schedule your next appointment if desired.

  • Do you take Insurance?

    Some of our providers are able to take insurance and the details are listed on the “Our Team” page. Even if the provider is not in-network with your insurance, they can provide you with a Superbill that you can send to your insurance company to get some of the costs reimbursed (or have your session applied to your deductible. The exact amount depends on your particular insurance plan.) Please feel free to ask your therapist about this.